TERMS & CONDITIONS
Welcome to Social Beans Marketing! By using our services, you are agreeing to be bound by the following terms and conditions. Please read them carefully. These terms and conditions outline the rules and regulations for the use of Social Beans Marketing’s website and services. By accessing or using our website and or services, you are agreeing to be bound by these terms and conditions and agree to comply with all applicable laws and regulations. If you do not agree with any of these terms and conditions, please do not use our website or services.
- Scope of work: Based on the package you choose, you will define our scope of work. Changes can be made at anytime. All changes must be submitted in writing. Please note that any agreed upon delivery dates may change based on your new requests.
- Duration: A monthly retainer agreement will commence on the date listed on your invoice and will continue for a period listed on your invoice. Either party may terminate the agreement with 30 days written notice.
- Fee: The client will pay a monthly fee as stated on the invoice. Payment is due on the first of each month and may be made by check, credit card, PayPal, and Zelle. Month to Month subscriptions require auto credit card or ACH draft for payment.
- Deposit: A deposit of one month will be due at the start of your agreement and will be used as your final payment. We do not refund any deposits. Should you upgrade your services, you may be require to pay an additional deposit that matches your new monthly fee.
- Performance and Expectations: Social Beans works at your direction. Since we are extension of your marketing team, we will work on tasks based on your written requests.
- Termination: Either party may terminate this agreement at any time with 30 days written notice. In the event of a termination, the client will be responsible for payment of any unpaid fees through the end of the current month. Should you have a deposit, we will use your deposit as your final payment. There are no partial month refunds.
- No Refunds Policy: Because we are a full service agency, we work at your direction. Social Beans Marketing does not offer any refunds.
- Satisfaction Policy: If you are not satisfied with our performance, you must raise your complaint with your project manager or company management in writing at the time with a description of the issue(s) and what your expectations are to resolve this issue.
- Time Management: Deadlines for certain projects must be stated in writing prior to payment or the signing any agreement. We will adjust our resources based on agreed upon timelines.
- Signed Agreement: We consider the client’s first paid invoice as a signed agreement and that you agree to our terms and conditions.
- Confidentiality: Our agency will maintain the confidentiality of the client’s business and marketing plans and will not disclose any confidential information to third parties without the client’s prior written consent.
- Intellectual property: All intellectual property, including but not limited to logos, trademarks, and copyrighted material, developed by our agency for the client will be the sole property of the client.
- Indemnification: The client agrees to indemnify and hold our agency and its employees harmless from any claims, damages, or expenses arising out of the services provided under this agreement.
- Governing law: This agreement and any disputes arising from it will be governed by the laws of Collin County in the state of Texas.
- Entire agreement: This agreement constitutes the entire agreement between the parties and supersedes any prior understandings or agreements, whether written or oral.
